Help Desk and Support Tickets System

AH Tickets is a powerful and flexible PHP 7.4 and 8.0 based Helpdesk & Support Ticket System built to simplify customer support and boost service efficiency. Whether you’re running a SaaS, web hosting company, or any business that requires structured support, AH Tickets helps you manage support tickets, user roles, FAQs, and more—all in one place.

Core Features:

• Ticketing System
  • Organize tickets by departments
  • Save time with canned responses
  • Assign priorities and statuses
• Customer Portal
  • Secure client login & registration
  • Customers can manage their profiles and view their ticket history
• Knowledge Base
  • Publish unlimited articles, FAQs, and categories
  • Reduce support volume by enabling self-service
• Dynamic Pages
  • Create unlimited custom pages with templates
  • Perfect for adding terms, privacy policies, or company info
• ⭐ Customer Reviews
  • Collect feedback with star ratings
  • Improve service based on real user experiences
• User Management
  • Manage users, roles, and permissions
  • Fine-grained access control for admins and agents
• ⚙️ Comprehensive Settings Panel
  • General site settings
  • Control ticket behavior
  • Enable or disable user registration/login
  • Integrate social logins & APIs
  • Customize the home page and knowledge base layout
• Activity Log
  • Keep track of every action in the system
  • Audit changes and monitor user activities